Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: January 2025
1. Introduction
Making Home ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website choosemakinghome.co.uk or use our services.
By using our website or services, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide to us when you:
- Fill out contact forms or enquiry forms on our website
- Book a consultation
- Communicate with us via email, phone, or other methods
- Request quotes or information about our services
This information may include:
- Name and contact details (email address, phone number, postal address)
- Project details and requirements
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Pages you visit and time spent on pages
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer service
- Process and manage consultation bookings
- Send you information about our services (with your consent)
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and ensure security
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our website and conducting our business (e.g., email service providers)
- When required by law or to protect our rights
- In connection with a business transfer or merger
- With your explicit consent
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under UK data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at info@choosemakinghome.co.uk.
7. Cookies
Our website uses cookies to enhance your experience. For detailed information about our use of cookies, please see our Cookies Policy.
8. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: